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Target for ArcGIS Pro help and support

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Target for ArcGIS Pro

Target for ArcGIS Pro brings advanced understanding of drillhole and subsurface data to the Esri ArcGIS Pro environment.

Easily import and visualise your data, share your knowledge, and make discoveries faster using the ArcGIS Pro tools you’re familiar with.

This innovative and intuitive Esri-integrated solution allows you to make timely decisions on project viability and choose from hundreds of ArcGIS Pro geoprocessing tools to perfect your analysis.

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Support requests

Managing your support requests

Here at Seequent we are committed to seeing the possibilities and anticipating what is next. As such, we are continuously evolving to better serve you. You can now actively monitor and manage your support request via MySeequent using your unique Seequent ID.

System requirements

Before installing or upgrading ArcGIS Pro on a virtual or physical machine, ensure that your system meets the minimum requirements to run it. Also, learn what resources are recommended to get the best performance.

Scan your computer for compatibility
In addition to comparing your machine’s compatibility with the requirements below, you can download an app that will scan your machine and generate a compatibility report: Verify that your computer can run ArcGIS Pro.

Supported operating systems
The software is supported on the Microsoft Windows operating systems listed below, as long as the operating system is also currently supported by its provider for general or public use.

Supported operating systems

Operating system Latest update or service pack tested
Windows 11 Home, Pro, and Enterprise (64 bit) Sept 2025 update
Windows Server 2025 Standard and Datacenter (64 bit) Sept 2025 update
Windows Server 2022 Standard and Datacenter (64 bit) Sept 2025 update
Windows Server 2019 Standard and Datacenter (64 bit) Sept 2025 update

Note:
– Prior and future updates or service packs for these operating system versions are supported unless otherwise stated. The operating system version and updates must also be supported by the operating system provider.
– The Desktop Experience option is required on all versions of Windows Server.
– The Microsoft Media Feature Pack for Windows11 N is required to use presentations.

Software requirements

Software Minimum
Microsoft .NET Desktop Runtime Microsoft .NET Desktop Runtime 8.0.0 or a later patch release (8.0.1 and so on), using a Windows x64 installer, is required. Microsoft .NET Desktop Runtime is updated frequently. It is recommended that you install the latest patches as they become available. However, installing .NET 9 or any later version doesn't fulfill this software requirement.
WebView2 Runtime Microsoft Edge WebView2 Runtime version 132 or later is required. If it is not already installed on the machine, use the Evergreen Bootstrapper or Evergreen Standalone Installer from Microsoft. Note: A per-machine installation (the default) of ArcGIS Pro requires a per-machine installation of WebView2 Runtime. To do this, right-click the WebView2 installer and click Run as administrator.
Python See ArcGIS Pro Python environment

Hardware requirements

  Minimum Recommended
CPU 2 cores, simultaneous multithreading 4 cores [optimal: 10 cores]
Platform x64
Storage 32 GB of free space 32 GB or more of free space on a solid-state drive (SSD)
Memory/RAM 8 GB 32 GB [optimal: 64 GB or more]
GPU A supported CPU (see above) A discrete (not integrated) GPU that is supported by the manufacturer
Dedicated (not shared) graphics memory 8 GB or more. (If you're using a notebook computer with an integrated GPU, consider increasing the system RAM to compensate for the use of shared memory.)
Visualization cache The temporary visualization cache can consume up to 32 GB of space, if available, in the user-selected location. By default, the visualization cache is written to the user profile’s \Local subfolder, so it does not roam with the user profile if roaming profiles are enabled by your system administrator.
DirectX* DirectX 11, feature level 11.0, Shader Model 5.0 DirectX 12, feature level 12.0, Shader Model 6.0
OpenGL* OpenGL 4.3 with the ARB_clip_control and EXT_texture_compression_s3tc extensions OpenGL 4.5 with the ARB_shader_draw_parameters, EXT_swap_control, EXT_texture_compression_s3tc, and EXT_texture_filter_anisotropic extensions
Screen resolution 1024x768 1080p or higher (Higher resolutions, such as 4K, require more video memory and a more powerful GPU.)

* If DirectX requirements are not met, OpenGL is automatically used. You can also manually change to OpenGL, if needed, such as when you suspect an issue with your DirectX driver.

Note:
– Use the latest available driver.
– A processor supporting the AVX instruction set is required for some geoprocessing tools.
– A processor supporting the AVX2 instruction set is required for geoprocessing tool suggestions and semantic search for the following:

+ Geoprocessing tool search
+ Business Analyst variable search
+Business Analyst points of interest search

Cloud storage services, such as Microsoft OneDrive and Google Drive, are not supported unless stated otherwise in the documentation about specific tools and functionality. Learn more about ArcGIS Pro and cloud storage services.

General-purpose computing on a GPU

Item Supported and recommended
GPU type NVIDIA GPU with CUDA compute capability 5.0 minimum; 6.1 or later recommended. See the list of CUDA-enabled cards to determine compute capability of a GPU, or check the CUDA Compute section of the system requirements checker.
GPU driver NVIDIA GPU drivers: version 527.41 or later is required.
Dedicated graphics memory Minimum: 6 GB Recommended: 16 GB or more. Memory requirements depend on the model architecture and batch size being used.

Note:
– An out-of-date GPU driver will cause deep learning tools to fail with run time errors indicating that CUDA is not installed or an unsupported tool chain is present. Verify that you have up-to-date GPU drivers directly provided by NVIDIA.
– If you have two GPUs, you can dedicate one to visualization tasks and the other to GPGPU/CUDA tasks.

Desktop Software Version Support Policy

At Seequent, we look to find the best ways possible to provide you with the most reliable, high-quality service that we can.

To support this, we have established a Desktop Software Version Support Policy to gradually phase out support for older versions of the Seequent portfolio of desktop products.

Our focus is providing our customers with reliable, high performing products and support with enhanced performance, powerful new capabilities, improved security and more. To get the very best out of your software, we always recommend being on the latest version.

Current support phases for each version of the desktop software products

  Current version Supported versions Reduced support Self-serve support Retired versions
Target for ArcGIS Pro 2024.1 2.4 to 2023.1 inclusive 2.3 2.1 to 2.2 inclusive 2.0 to 2.0.2 and previous

Support phases
We have five phases of product support:

  • Current release: This is the most current release of a product.
  • Supported version: This phase commences after the release of the next major (planned) release of a product and runs to the end of the calendar year 2 years from the end of the versions original release date.
    For example, Oasis montaj 9.9 was released on November 17, 2020 and will be supported until December 31, 2022.
  • Reduced support: This phase commences at the completion of the “Supported Version” phase and runs for 1 year from that date.
    For example, if a product entered the “Supported version” phase on November 17, 2020 and exited this phase on December 31, 2022, the “Reduced Support” version would extend from January 1, 2023 until December 31, 2023.
  • Self serve support: This phase commences at the completion of the “Reduced support” phase and runs for 1 year from that date.
    For example, if a product entered the “Reduced Support” phase on January 1, 2023 and exited this phase on December 31, 2023, the “Self Serve Support” version would extend from January 1, 2024 until December 31, 2024.
  • Retired version: This phase commences at the completion of the “Self serve support” phase.

What are the support and maintenance obligations for each phase?
Support and maintenance differ at each stage and depending on your subscription. To understand what support and maintenance you are eligible for, please read our full Desktop Software Version Support Policy details and more FAQ’s.

 

Target for ArcGIS Pro release notes

 

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