1. Seequent ID does not accept login even though user credentials are correct
Example what happens when the Seequent ID rejects the login:
Example what happens when the Seequent ID rejects the login:
This is very likely to be one of 3 factors:
You will need a user account with an email domain that is attached to SSO as well as registered on your organisation’s IdP with sufficient permissions to access Seequent ID.
Then open https://id.seequent.com in your browser and attempt to log in.
Consider using Incognito or Private mode in your internet browser to test the full login procedure and avoid interference with any active sessions.
You can force a logout by navigating directly to https://id.seequent.com/logout/
This will log out your Seequent ID within your current internet browser sessions. It will not log you out from:
Yes, it works just the same as with a standard user.
The Seequent ID is tied to the user’s email address and so a user can still be added to a subscription in MySeequent.
The SAML Metadata XML will allow you to check what signing certificate Seequent ID uses, as well as what the login and logout callback URLs are.
Open the following URL with your Identifier/Entity ID that you have been supplied to link up Seequent’s IdP to your organisation’s IdP:
https://id.seequent.com/saml/upstream/metadata?identifier=<YOUR IDENTIFIER>
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