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PLAXIS help and support

Find answers to your technical questions and get the most out of your product

What’s new

PLAXIS

PLAXIS 2025.1: Unleashing next-level data performance

The latest PLAXIS release features a new database for calculation inputs and results. This upgrade offers faster output, improved data accessibility, and more consistent results, enabling users to push modelling boundaries.

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Managing your support requests

Here at Seequent we are committed to seeing the possibilities and anticipating what is next. As such, we are continuously evolving to better serve you. You can now actively monitor and manage your support request via MySeequent using your unique Seequent ID.

System requirements

Important notes / unsupported setups

License info, including License info and what features are available for PLAXIS CONNECT Edition Licenses

 

What is Subscription Entitlement Service for the PLAXIS 2D and PLAXIS 3D CONNECT Edition?

 

How we offer a Flexible License solution for easy use of the software and control of software licenses.

 

For Product Support on PLAXIS 2D and PLAXIS 3D, please see these sections for more info:

 

Other Geotechnical Analysis / PLAXIS Products:

 

Technical Support – If you want to get Expert Help, please read the details on How to receive Technical Support or directly submit a Service Request for the Geotechnical Analysis / PLAXIS Experts.

Core system requirements

  Minimum Recommended
Operating system Windows 10 Professional 64-bit, Windows 11 Professional 64-bit Windows 10 Professional 64-bit (all with latest service packs applied)
Graphics card GPU with 256 MB OpenGL 3.3 discrete GPU from Nvidia GeForce or Quadro range with at least 128-bit bus and 1 GB of RAM.
Processor dual core CPU quad core CPU
System memory PLAXIS 2D: at least 4 GB. Large projects may require more. PLAXIS 3D: at least 8 GB. Large projects may require more.
Storage 2 GB free space on the partition where the Windows TEMP directory resides, and 2 GB free space on the partition where projects are saved. Large projects may require significantly more space on both partitions. For best performance, ensure that the TEMP directory and the project directory reside on the same partition.
Display 1280 x 800 pixels, 32-bit colour palette 1920x1080, 32-bit colour palette

PLAXIS supported data types & formats

For PLAXIS 2025.1

Contact us if you have specific questions about your workflow or a file type not mentioned here.

You can get links to the latest versions of Seequent products & tools here.

2D supported data types:

File Types (Imports)

Geometry

STEP Files (*.stp, *.step)

OpenCascade BRep files (*.brep)

Comma Separated Values (*.csv)

M-Series file Geo (*.geo)

M-Series file STI (*.geo)

Tab separated text (*.txt)

Import Geostudio 2D (*.gsz, Technology preview)

 

Import Water level

AutoCAD DXF Files (*.dxf)

STEP Files (*.stp, *.step)

OpenCascade BRep files (*.brep)

Comma Separated Values (*.csv)

M-Series file Geo (*.geo)

M-Series file STI (*.geo)

Tab separated text (*.txt)

 

Seequent Central

2D Cross-sections

 

Tunnel Designer

Load Tunnel Designer cross-section (*.ptnl)

Import Tunnel Designer cross-section (*.dxf, *.stp, *.step, *.brep)

 

PLAXIS Projects

Open from Projectwise (*.p2dz)

PLAXIS command log (*.p2dxlog, *.log, *.txt)

 

Function & Multiplier tables

Functions: Head, Discharge, Temperature, Heat flux, Heat total flux, Transfer tables (*.txt)

Multipliers: Load, Displacement, Velocity and Acceleration tables (*.txt, Strong motion CD-ROM files *.smc)

File types (exports)

Geometry

AutoCAD DXF Files (*.dxf)

STEP Files (*.stp, *.step)

OpenCascade BRep files (*.brep)

Export to Geostudio 2D (*.gsz, Technology preview)

 

Tunnel Designer

Save Tunnel Designer cross-section (*.ptnl)

 

PLAXIS Projects

Add to Projectwise (*.p2dz)

PLAXIS command log (*.p2dxlog, *.log, *.txt)

PLAXIS 2D to 3D Converter (*.P3D)

 

Results postprocessing

Export plot (*.PNG)

Export curve plot (*.WMF)

Create Animation (*.avi)

Report generator (*.pdf, *.rtf, or separate plots *.png and tables *.txt)

Export to Paraview (*.pvd, *.vtu)

3D Supported data types:

File Types (Imports)

Parametric Geometry

AutoCAD DXF Files (*.dxf)

STEP Files (*.stp, *.step)

OpenCascade BRep files (*.brep)

Industry Foundation Class file (*.ifc, supported objects: IFCRoof, IFCSlab, IFCFooting, IFCPile, IFCBeam, IFCPlate, IFCWall, IFCColumn)

Pointcloud data (*.txt)

 

Triangulated surfaces

Wavefront files (*.obj, limited to non-closed surfaces, Technology preview)

Stereolithography files (*.stl, limited to non-closed surfaces, Technology preview)

 

Water levels

Import Water level (points defined in *.txt)

 

Seequent Central

Chronological contact surfaces (limited to non-closed surface, Technology Preview)

Custom surface meshes (limited to non-closed surface, Technology Preview)

Topographies (Technology Preview)

 

Tunnel Designer

Load Tunnel Designer cross-section (*.ptnl)

Import Tunnel Designer cross-section (*.dxf, *.stp, *.step, *.brep)

Import Tunnel Designer trajectory (*.dxf, *.stp, *.step, *.brep)

 

PLAXIS Projects

Open from Projectwise (*.p3dz)

PLAXIS command log (*.p3dlog, *.log, *.txt)

 

Function & Multiplier tables

Functions: Movement, Head, Discharge tables (*.txt)

Multipliers: Load, Displacement, Velocity and Acceleration tables (*.txt, Strong motion CD-ROM files *.smc)

File Types (Exports)

Parametric geometry

AutoCAD DXF Files (*.dxf)

STEP Files (*.stp, *.step)

OpenCascade BRep files (*.brep)

 

Tunnel Designer

Save Tunnel Designer cross-section (*.ptnl)

 

PLAXIS Projects

Add to Projectwise (*.p3dz)

PLAXIS command log (*.p3dlog, *.log, *.txt)

 

Results postprocessing

Export plot (*.PNG)

Export curve plot (*.WMF)

Create Animation (*.avi)

Report generator (*.pdf, *.rtf, or separate plots *.png and tables *.txt)

Export to Paraview (*.pvd, *.vtu, Technology Preview)

Desktop software version support policy

Bentley Lifecycle Policy provides clearly defined lifecycle and support terms explaining how available technical support and maintenance services will change throughout the application lifecycle. Understanding the support status for your software will help you to better plan for software upgrades while staying current with security and performance updates.

Support Policy: Fixed Lifecycle Policy

Application Support Information
Support Phase: Continuous Support

Version Support Information
Support Phase: Current Version

PLAXIS release notes

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