Seequent will retire Leapfrog Mining

First available in 2004, Leapfrog Mining has been a trusty and important precursor to Leapfrog Geo. Seequent stopped provisioning new commercial Leapfrog Mining licences back in 2013. Now, Mining is approaching the end of its life and we need to retire it.

Seequent will provide reduced support for Leapfrog Mining as of December 31st 2020, and total retirement as of 1st June 2021.

Reduced support means telephone-based tech support on how to use the software, but not support on installation or setup. As well, Seequent will not issue or ship new Leapfrog Mining dongles past December 31st, 2020.

If you are a perpetual Leapfrog Mining licence holder
Seequent will provide support through December 31st, 2020. Or, if you renewed your support & maintenance after January 1st 2020, then through your renewal date in 2021.

If you have a companion Leapfrog Mining licence
(a non-commercial Leapfrog Mining licence granted to former commercial licence holders that enables access to Leapfrog Mining) Seequent will issue you a perpetual companion licence to accompany your dongle. Seequent’s Leapfrog Mining support will end on December 31st, 2020, though you may continue to access Leapfrog Mining beyond that date for as long as your dongle works.

If you are a consultant
Seequent will provide support through December 31st, 2020, after which support will not be available. Seequent will not issue new Leapfrog Mining licences as of December 31st, 2020.

For all Leapfrog Mining customers
Seequent will provide project assistance to help you transition your projects and models to Leapfrog Geo.  Please contact your local Seequent support team to arrange assistance. 

Frequently asked questions

Why is Leapfrog Mining being sunset?
The operating system that Leapfrog Mining was developed to work on can no longer be supported.

Will Leapfrog Mining work as usual until December 31st, 2020?
It will work as usual through December 31st, 2020. Thereafter, if your dongle breaks or stops functioning, Leapfrog Mining won’t be accessible.

I have models and projects in Leapfrog Mining. How will I transfer them to Leapfrog Geo?
Contact your regional support to discuss project assistance to help you transition your models and projects into Leapfrog Geo.

What if I have a perpetual Leapfrog Mining licence?
If your support & maintenance date is between January 1, 2020 and June 1, 2020 and your payment is current, Seequent will provide Leapfrog Mining support through your support & maintenance date in 2021.

If your support & maintenance is after June 1, 2020, Seequent will provide Leapfrog Mining support through December 31st, 2020 (and your S&M payment will be pro-rated to that date).

I am using Leapfrog Geo, does this affect me?
No, this is only in relation to Leapfrog Mining. There is no change to Leapfrog Geo licences and support.