Skip to main content
search

Imago Help and Support

Imago Help and Support

Designed to help mining companies manage their high volume of geological images, imago is a cloud-based platform that extracts knowledge from geoscientific imagery. It consolidates images from any source, transforms them into meaningful insights and connects them to appropriate geological or mining activity.

Product Help

Find answers to your technical questions and get the most our of your product, with our in-depth product help information.

Visit Product Help

Knowledge Base

Access an online knowledge base of FAQs and support articles or contact support by signing in to MySeequent.

Visit Knowledge Base

Seequent Learning

Self-directed learning using our free online courses to help you master key concepts, tools, and effective workflows.

Visit Seequent Learning

Getting Started

Imago is designed to help you manage your high volume of geological images and will streamline capturing and managing your core imagery.

System Requirements

Imago has minimum system requirements to ensure the best experience while using the product. To ensure you have the correct setup, we have provided an overview of the minimum and recommended requirements to operate your Imago subscription.

System requirements

Imago help and resources

Imago is a cloud-based platform for managing high volumes of geoscientific imagery by capturing, cataloging and connecting core and chip tray images with geological models.

Help and resources

Imago Data Migration

For customers using Imago’s Data Migration services, you can transfer migration data sets to Seequent with this form. Note: Seequent uses ShareFile for bulk data transfers.

Data Transfer

Imago subscription setup guide

The Imago subscription setup guide describes the process to follow once you have received your Imago subscription.

Before getting started, it’s worthwhile getting familiar with how information is organised in Imago.

Information about the Imago data hierarchy, using the Imago Portal, how to access and manage your users, and how you can begin capturing images can be found within the subscription setup guide.

Imago subscription setup guide

Imago hardware

You don’t need expensive scanning solutions to capture images with Imago, but you must have a camera and appropriate hardware set up. The following articles provide information on the cameras compatible with Imago, how to set up manual camera settings, and where to purchase hardware for your Imago setup.

We have put together a handy flowchart to help guide you through some of the hardware decision-making process

Imago hardware suppliers

Our suppliers can help you in the decision making process.

Hardware

Camera options

Imago – Which Camera to Buy?

Camera options

Crash course on manual camera settings

Capture Better Drill Core Images: Crash Course on Manual Camera Settings.

Camera settings

In addition to the hardware, you also need to consider the power supply and internet connection, a laptop and cable to connect to your camera, mobile devices for field work, installing the software on your devices, and naming your workspaces and datasets appropriately to ensure your data is catalogued in the best way for your operations.

Imago modules

Imago has several different modules available to use with your subscription.

Login to the Imago Portal

Imago Portal

Download Imago Capture X

Imago Capture X

Download Imago Connect + Tools

Imago Connect

Download Imago Mobile

Play store

Help & Support

Join the community discussion or get help from our support team.

Search our Knowledgebase

Access online support and help resources – learn how to install, configure, and use our products.

Submit a Support Request

Get in touch with your local Seequent support team, if you have questions or need help.

Join the Discussion

Follow discussions, ask questions, and share your knowledge with the Seequent Community.

Ask the Community

Seequent ID

Seequent ID is a simple and secure way to access and manage your essential geoscience solutions

Create & Manage Seequent ID

Update your profile information, or create a new Seequent ID if you haven’t yet.

Manage Your ID

About Seequent ID

Use your Seequent ID to access your solutions, manage your info, and update security options.

Seequent ID
Overview of Imago Chip Shot Station

Overview of Imago Chip Shot Station

The Chip Shot is our automated rig to capture high-resolution photographs of RC Chips. When ...
Manage User Roles, Permissions - Imago portal

Manage User Roles, Permissions – Imago portal

Introduction User Roles provide Administrators and Subscription Owners the ability to control the level of ...
Overview Of The Imago Split Shot

Overview Of The Imago Split Shot

Our friends at Dynamics G-Ex have produced the Split Shot: an affordable, easy to use, manual rig ...