Skip to main content

Open Training Terms

Version 1, last updated March 2022


In these terms when we say you or your or the Customer we mean the entity, organisation or party that you are authorised to represent or otherwise contracted or employed by and is agreeing to these Terms.

In these terms where we say Bentley, we or our we mean the entity that is part of the Bentley Group that invoices you for your purchase of training services (Services). Bentley Group means Bentley Systems, Incorporated, any parent company or companies of Bentley, any subsidiaries of Bentley and any subsidiaries of any parent company of Bentley.

Customer Responsibilities:

The Customer agrees that the Seequent Service Terms apply to the provision and use of the Services. The Seequent Service Terms are available at Defined terms used in these Terms which are not otherwise defined herein will have the meaning given to them in the Seequent Service Terms. In the event of inconsistency between these terms and the Seequent Service Terms, these Terms will prevail.


Export Limitations
The Services are subject to U.S. sanctions and export control laws, regulations and requirements, in addition to sanctions and export control laws, regulations and requirements of other agencies or authorities based outside of the United States (collectively referred to as Sanctions and Export Controls). Regardless of any disclosure made by the Customer to Bentley of an ultimate destination of the Services, the Customer must not export, re-export or transfer, whether directly or indirectly, the Services, or any portion thereof, to anyone without first complying strictly and fully with all Sanctions and Export Controls that may be imposed on the Services and/or the export, re-export or transfer, direct or indirect, of the Services, and transactions related thereto. The entities, end uses and countries subject to restriction by action of the United States Government, or any other governmental agency or authority outside of the United States, are subject to change, and it is the Customer’s responsibility to comply with all applicable Sanctions and Export Controls as they may be amended from time to time. The Customer shall indemnify, defend and hold each member of the Bentley Group (including its officers, directors, agents and employees) harmless for any breach of its obligations pursuant to this clause.

Bentley reserves the right to restrict the countries from which customers can access or use any of its Services and Customer will comply with these restrictions on notice by Bentley.

Payment Terms

Taxes: You are responsible for paying all other external fees, taxes and duties associated with your use of the Services wherever levied. Your responsibility includes withholding tax if it applies, and you shall pay such additional amount as will be necessary to ensure that the amount of the fees received by us equals the amount that would otherwise have been received in the absence of such deduction, withholding, tax or duty.

Refunds: Once invoiced, registration for Services is non-refundable, although substitution of the Customer Delegate or rescheduling to a later date is available at Bentley’s discretion. Substitution is valid up to 1 year after the original course start date for any Bentley course of equivalent value. A minimum of one week’s notice is required for rescheduling or substitution.

Currency: You must pay the fee for the Services in the stated currency on the invoice and using Bentley’s accepted payment methods.

Non-payment: In the case of non-payment for any reason, or a breach of these Terms or the Services Terms, Bentley will be entitled, without liability, to immediately terminate or suspend your right to access the Services and/or your right to access future Services.