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GeoStudio help and support

Find answers to your technical questions and get the most out of your product

What’s new

GeoStudio

The GeoStudio 2025.2.1 maintenance release provides various bug fixes and improvements to help you tackle your geotechnical project with confidence.

 

Help

Software downloads

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Getting started

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Subscriptions, licenses and billing

Manage your licenses, seat and users, or update your payment details.
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IT Administrators

If you need to know information relating to server requirements, network details and more.
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Product help

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Support

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Remote & in-person training

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Knowledge Base

Access an online knowledge base of FAQs and support articles or contact support by signing in to MySeequent.
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Seequent Community

Discover new opportunities, connect with peers, and share insights and best practices with others in your field.
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Support requests

Managing your support requests

Here at Seequent we are committed to seeing the possibilities and anticipating what is next. As such, we are continuously evolving to better serve you. You can now actively monitor and manage your support request via MySeequent using your unique Seequent ID.

System requirements

If you are an IT Administrator, then we have information for server apps and network details here.

You can get links to the latest versions of Seequent products & tools here.

Important notes / unsupported setups

 

Core system requirements for 2D analyses

  Minimum Recommended
Operating system Windows 10 end of life is October 14, 2025. GeoStudio may still be installed and run on Windows 10 after this date, but official support will require Windows 11. Windows 11
Processor Intel® Pentium® 4 or better, or AMD Opteron™ or Athlon™ 64 or better (GeoStudio is optimised for multi-core Intel processors.) Intel® i5, i7, i9, AMD Ryzen
System memory 4 GB RAM 16 GB RAM
Storage 64 GB 500 GB
Display 1024 x 768 Full HD
Graphics requirements NVIDIA® GT 300, ATI® Radeon® HD 4000 Series, Intel® HD Graphics 3000/2000. 2GB VRAM / DirectX 10+ support, e.g. NVIDIA GeForce, AMD Radeon

Core system requirements for 3D analyses

  Minimum Recommended
Operating system Windows 10 end of life is October 14, 2025. GeoStudio may still be installed and run on Windows 10 after this date, but official support will require Windows 11. Windows 11
Processor Intel® i5 or better Intel® i7, i9, AMD Ryzen
System memory 4 GB RAM 16 GB RAM
Storage 256 GB 500 GB
Display Full HD Full HD or higher
Graphics requirements 2GB VRAM / DirectX 10+ support, e.g. NVIDIA GeForce, AMD Radeon. For 3D features, your graphics card must support or greater NVIDIA GTX 16 series, NVIDIA RTX 20 series with 4GB memory or better

FlexNet license activation

An Internet connection is helpful to activate or renew a license, although offline activations can be accommodated by contacting [email protected].
Ensure your firewall allows access to licsvr.geo-slope.com and activate.geo-slope.com.

GeoStudio supported data types & formats

For GeoStudio 2025.2.1.

Contact us if you have specific questions about your workflow or a file type not mentioned here.

You can get links to the latest versions of Seequent products & tools here.

 

File types (imports)

1D/2D Geometry

AutoCAD drawing files (*.dwg, *.dxf)

Maptek Vulcan exported DXF files (*.dxf)

GeoStudio files (*.gsz, *.xml)

 

3D Background Meshes

STL Files (*.stl)

AutoCAD Files (*.dwg, *.dxf)

Wavefront Files (*.obj, *.mtl)

 

3D Bodies/Profiles

STEP Files (*.stp, *.step)

IGES Files (*.igs, *.iges)

 

3D Geological Model Volumes

Wavefront Files (*.obj, *.mtl)

 

3D Points (Fit to Surface, Draw Locations)

CSV Files (*.csv)

XYZ Files (*.xyz)

 

Central Imports

Surface meshes

Geological model volume meshes

2D sections

 

Datasets (for material, climate, and/or boundary condition functions)

CSV Files (*.csv)

Data Files (*.dat)

 

Earthquake Records (QUAKE/W)

Earthquake Records (*.acc)

 

Pictures

AutoCAD Files (*.dwg, *.dxf, *.dwt)

Enhanced Windows Metafile (*.emf)

Graphics Interchange Format (*.gif)

High Definition Photo (*.wdp, *.mdp, *.hdp)

Icon (*.ico)

JPEG File Interchange Format (*.jpeg, *.jpg)

Microstation DGN File (*.dgn)

Portable Network Graphics (*.png)

Tiff File (*.tiff)

Windows Bitmap (*.bmp, *.dib)

Windows Metafile (*.wmf)

 

 

File types (exports)

1D/2D Geometry Objects

AutoCAD DXF Files (*.dxf)

AutoCAD Drawing Files (*.dwg)

 

3D Geometry Bodies

STEP Files (*.stp, *.step)

 

3D Results Data (isosurface, ground surface, contours)

CSV Files (*.csv)

XYZ Files (*.xyz)

 

3D Surface Mesh Files

DXF Files (11/12 [AC1009] (*.dxf)

DXF Polyface Files (11/12 [AC1009] (*.dxf)

AutoCAD Drawing Files (2013/LT2013) (*.dwg)

 

Analysis Report Summary

HTML Files (*.htm, *.html)

 

Graph Data Points (material or boundary condition functions, results graphs)

CSV Files (*.csv)

Data Files (*.dat)

 

Images/Screenshots

Enhanced Windows Metafile (*.emf)

Graphics Interchange Format (*.gif)

High Definition Photo (*.wdp, *.jxr)

JPEG File Interchange Format (*.jpeg, *.jpg, *.jpe, *.exif)

Portable Network Graphics (*.png)

Tiff File (*.tiff, *.tif)

Windows Bitmap (*.bmp, *.dib, *.rle)

Windows Metafile (*.wmf)

 

Movie Files

AVI Movie Files (*.avi)

 

Result Information Data (View Object Information, View Result Information)

CSV Files (*.csv)

Data Files (*.dat)

 

Desktop Software Version Support Policy

At Seequent, we look to find the best ways possible to provide you with the most reliable, high-quality service that we can.

To support this, we have established a Desktop Software Version Support Policy to gradually phase out support for older versions of the Seequent portfolio of desktop products.

Our focus is providing our customers with reliable, high performing products and support with enhanced performance, powerful new capabilities, improved security and more. To get the very best out of your software, we always recommend being on the latest version.

Current support phases for each version of the desktop software products

  Current version Supported versions Reduced support Self-serve support Retired versions
GeoStudio 2025.2.1 2025.2 to 2023.1.0 inclusive 2022.1 to 2022.1.1 2021 R2 to 2021.4 inclusive 2021 and previous

GeoStudio release notes

 

Free training and support

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Seequent Community

Discover new opportunities, connect with peers, and share insights and best practices with others in your field.

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Learning Centre

Get started fast or upskill whilst working with our onboarding and advanced free eLearning courses.

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Seequent Help

Find answers to your technical questions and get the most out of your product, with our in-depth product help information.

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