Product information
What are the system requirements for Oasis montaj?
Please refer to the Oasis montaj system requirements.
Can I select other extensions?
You can currently only choose from the three packages:
• Oasis montaj – Potential Fields
• Oasis montaj – Airborne Survey
• Oasis montaj – IP & Resistivity
Where can I download the latest version of Oasis montaj?
Oasis montaj can be downloaded here.
How do I install Oasis montaj?
Once you have downloaded Oasis montaj, simply run the downloaded file and the installation process will begin. In order to use Oasis montaj, you will need to sign in using your Seequent ID. If you already have Oasis montaj installed, refer to this article for information on refreshing and updating your software extensions.
Purchasing a subscription
What payment methods do you accept?
We accept VISA, MasterCard, and American Express credit cards for payment.
When will my subscription start?
Your subscription will start immediately once payment has been processed and it is valid for a consecutive 24-hour or 7-day period.
Can I buy multiple days?
You can buy one day or seven (7) days. Need more? Come back and purchase another day or week any time you need.
Can I purchase a subscription with a future start date?
No. All subscriptions will begin once payment has been processed.
What is the currency used for the subscription prices?
All prices are in US dollars (USD).
Can I submit a Purchase Order?
Unfortunately, we do not currently accept Purchases Orders via our online payment system.
What billing address should I use?
You should use the address associated with your credit card.
When will my credit card be charged?
Your credit card will be charged immediately upon purchase of your subscription.
Will I be charged if the purchase is rejected?
No. If your credit card payment is rejected, you will be notified on-screen and your credit card will not be charged.
Will I be charged sales tax for my purchase?
Yes. Sales tax is determined based on the billing address.
Will I receive a receipt outlining my order details?
Yes. A receipt will be emailed to your Seequent ID email address. This receipt will outline the full details of your order.
Can I cancel my subscription?
No. Once purchased, subscriptions will continue for the duration selected. If you have a billing issue, contact [email protected].
How can I print a copy of my receipt?
You can print a copy of the purchase receipt that was emailed to you following the subscription purchase.
I was charged the incorrect amount. What can I do?
For billing issues, contact our Billing Support team at [email protected].
Can I receive a refund?
Seequent may provide refunds for subscription services by request, within 30 days of purchase, on a case by case basis and only in the case where the service was not consumed. In the event that a service was consumed in part, no refund will be issued. Any refunds will be applied to the credit card account used for the initial purchase. Should the customer be dissatisfied with the service, and an equitable solution cannot be reached, customer’s sole remedies are the termination of the Service Agreement and/or to stop using the service.
Can I switch between subscription packages?
Currently you cannot switch packages while your subscription is active. You can buy another package with a different set of extensions at any time.
Which countries are Pay & Go subscriptions available in?
Our software and services are available to purchase and supported in the following countries: